Dec 2020
4
BrightPay has been announced as the winner of COVID-19 Hero Award (supplier) at the Accounting Excellence Awards. The judges recognised that BrightPay went above and beyond to support payroll professionals at a time when they were under pressure with government schemes and trying to interpret guidance.
Paying employees was one of the areas most impacted by COVID-19 and we recognised customers would struggle to implement government schemes. The main challenge for BrightPay has been delivering upgrades to minimise the stress for customers. Our COVID-19 upgrades were released in advance of scheme changes being implemented. In most cases, we were first to the market with upgrade releases with other providers taking longer or needing additional software bug fixes, not automating scheme calculations or not implementing functionality for every change.
Our speedy upgrades to the payroll software focused on automation functionality to accurately calculate scheme payments and claims which meant customers were prepared and compliant.
Our customer support strategy involved additional staffing and increased hours. Our comprehensive webinar, blog and email strategy educated and informed customers about COVID-19 processes and presented demonstrations of how to action these schemes in our payroll products. Our multi-channel approach guided our customers to easily implement government measures.
Speaking at the Accounting Excellence Awards, host extraordinaire Mike Goldsmith said “the judges saw that BrightPay went above and beyond to support their client base and payroll professionals at a time when they were under pressure with furlough claims and interpreting guidance. BrightPay did this through a coordinated strategy that went beyond product enhancement. Their success in this was evidenced by high customer satisfaction and impressive reach with their support material.”
Find out more about BrightPay’s COVID-19 Response Plan and how we have helped our customers throughout the pandemic.
Make sure you’re using a payroll software provider that can support your business during difficult times. Book a demo of BrightPay today.
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Nov 2019
29
The annual LUCA Awards recognise outstanding achievement in the bookkeeping world, where ICB members and students vote in an online ballot to decide the winners of the awards. This year, BrightPay was awarded Payroll Software of the Year, over shortlisted contenders Moneysoft, Sage and Xero.
The awards took place earlier this week, during the annual two-day Bookkeepers Summit, where the BrightPay team had great feedback from the ICB members who are using BrightPay.
The award comes just one year after BrightPay was announced as the winner of ‘Payroll Software of the Year’ 2018 at the AccountingWEB Software Excellence Awards.
With over 25 years of payroll experience, our products are used to process the payroll for over 320,000 businesses across Ireland and the UK. BrightPay also has an impressive 99% customer satisfaction rate and a 5-star rating on Software Advice.
Book a demo today to discover how BrightPay’s award-winning software can improve your payroll processes and save you time.
Oct 2013
24
We are delighted to let you all know that we have been shortlisted by AccountingWeb for their Software Satisfaction Awards – Payroll Category. We would like to say a big thank you to all of our BrightPay customers that gave such positive feedback which has resulted in us being shortlisted. Customer satisfaction is paramount to us here in BrightPay. We will strive to ensure the highest level of customer satisfaction both in our product and service at all times.
The winners will be announced on the 7th November so wish us luck!
http://www.accountingweb.co.uk/article/software-satisfaction-awards-shortlists-revealed/548792
Aug 2013
27
BrightPay has been shortlisted as a finalist in the 'payroll software product' category for the Payroll World Awards 2013! The full list of finalists will be publicised on the Payroll World Awards website, via email and in the magazine on the 30 August.
Bright Contracts – Employment contracts and handbooks
BrightPay – Payroll Software
Jul 2013
29
We told you in December how, much to our delight, we had been shortlisted as a finalist in the 2013 SFA Awards, “Innovator of the Year” category directly resulting from our innovation in software development. This was in no small part attributable to our new dynamic software, BrightPay and Bright Contracts.
The final winner of the category was Megazyme, who were also announced as the overall winner of the awards.
Megazyme is a biotechnology company which employs 34 people and is involved in the development of analytical test kits and reagents for the agricultural, food, wine, dairy and biotechnology industries.
We extend our congratulations and good wishes for their continued success.
Bright Contracts – Employment contracts and handbooks
BrightPay – Payroll Software